Frequently Asked Questions

When will I receive my order?
Orders typically take 5 to 20 business days to process and deliver. We aim to ship fast without cutting corners on product quality. Every item is carefully prepared before dispatch.

How much does delivery cost?
Shipping is free on all orders — no surprises at checkout.

My order is not complete
Some items may ship separately to speed things up. If you're missing part of your order, it's likely still in transit. Check your tracking or email us at contact@y2kstylee.com.

I haven’t received my order
First, double-check your tracking info. If it's past 20 business days and there's no update, reach out and we’ll help you sort it.

Can I change my order?
If your order hasn’t been processed yet, we can help change items or address info. Contact us ASAP with your order number.

Can I cancel my order?
Only if your order hasn’t been shipped. Once it's on the way, we can’t stop it — but you can return it after delivery if needed.

Is my information secure?
Yes. All payments are encrypted and processed through secure platforms like Shopify and PayPal. Your personal info stays private and protected.